Multilingual Consultation Service Shizuoka City

The number of international residents in Shizuoka City continues to increase, surpassing 15,000 people in February 2026. 

To help our international residents live comfortably, we have established the Multilingual Consultation Service Shizuoka City, providing consultations and information for daily life in multiple languages. 

Overview

Consultation Hours

8時30分-17時15分 Monday - Friday
(Closed on weekends, public holidays, and 29 December to 3 January)

Available Languages

Japanese, English, Filipino, Spanish, Portuguese, Chinese, French, Vietnamese, Korean, Nepali, Thai, Indonesian, Hindi, Russian, Burmese, Malay, Ukrainian

Consultation Methods

Phone

• Aoi Ward: 054-273-5931
• Shimizu Ward: 054-354-2009

Facebook Messenger

Helpline Shizuoka City（外部サイトへリンク）

In-Person

Aoi Ward

16^th Floor, New Building, Shizuoka City Hall Shizuoka Office

5-1 Ote-machi, Aoi-ku, Shizuoka

Phone: 054-273-5931 (Multiple languages available)

Shimizu Ward

4nd Floor, Shizuoka City Hall Shimizu Building

6-8 Asahi-cho, Shimizu-ku, Shizuoka 

Phone: 054-354-2009 (Multiple languages available)

Availability of Multilingual Consultants

When the consultant for your language of choice is not available, we will connect you with an interpreter using the video call function on our dedicated tablet device.

English

• Aoi Ward: Monday to Friday, 8時30分-17時15分
• Shimizu Ward: Friday, 10時00分-12時00分、13時00分-16時00分

Chinese

• Aoi Ward: Thursdays, 13時00分-16時00分

Portuguese

• Shimizu Ward: Wednesdays, 10時00分-16時00分

Spanish

• Shimizu Ward: Thursdays, 10時00分-16時00分

Filipino

• Aoi Ward: Wednesdays, 10時00分-16時00分
• Shimizu Ward: Tuesdays, 13時00分-16時00分

Vietnamese

• Shimizu Ward: Mondays, 10時00分-16時00分

Nepali

• Shimizu Ward: Tuesdays, 10時00分-13時00分